TERMS & CONDITIONS FOR ONLINE CUSTOMERS
By completing the purchasing processes you are agreeing to be bound by the terms & conditions shown below. These terms and conditions do not affect your statutory rights.
We accept PayPal only on our website payment page. You do not need to hold an account with PayPal in order to pay for your purchase. You can call our team for payments over the phone to accept credit cards from Visa, MasterCard and American Express. We also accept debit cards such as Visa, MasterCard, Maestro, Solo and Visa Electron. We do not accept cheques or postal orders.
Please note that items will not be dispatched until they are paid for.
Please see our delivery and returns page.
Unfortunately we have no control over local customs authorities and cannot be held responsible should they wish to confiscate any particular items, delay shipment or charge import duty.
OFFERS AND PROMOTIONS
You must enter the offer code specified to qualify for any offer. All offers will be subject to use within a restricted time. All offers are subject to stock availability. Offers relating to free postage & packing are only valid for standard delivery within the UK, unless otherwise stated
Most of our products are made in UK. Our tailored garments are made to order and hand cut here in London, so please bare in mind that our stock is limited and most items can’t get repeated again, so do not hesitate to purchase while available in stock.
We will provide the most up to date information we have on availability and will do our best to ensure you get the items you wish. Gabriela Rose Ltd accepts no liability arising from our inability to supply goods due to lack of stock other than returning any payments made to you.
Every effort has been made to ensure that the specification and description of all items is correct on our website.
As a consumer you have the right to cancel your purchase, please ensure you contact us before you do so.
If you are not entirely satisfied you may return your selection to us in a saleable condition with all labels intact and within 7 working days. A returns form explaining this procedure will be enclosed with your order. Please note that goods are returned at your own cost and we recommend the use of a registered postal service for your protection. If the goods are being returned due to an error on our part, your return postal costs will be refunded. Refunds and exchanges will be processed within 14 days of receipt of goods into our warehouse, it may take a few days following this for your bank to process refunds.
If you wish to return an item or items paid for with a Gabriela Rose Ltd Gift Voucher, we will only be able to issue you with another Gift Voucher to the value of the item(s) returned.
LIMITATION OF LIABILITY
The liability Gabriela Rose Ltd in contract, misrepresentation, restitution or otherwise, arising in connection with the performance of this contract shall be limited to the price paid for the goods. Under no circumstances shall Gabriela Rose Ltd be liable for any form of indirect or consequential loss, costs or expenses as a result of this agreement or contract.
Gabriela Rose Ltd will take all reasonable precautions to ensure that details relating to you, your order & payment are kept secure in accordance with the requirements of the Data Protection Act 1998. Unless Gabriela Rose Ltd is proven negligent in exercising these responsibilities then Gabriela Rose Ltd shall not be held liable for unauthorised access to information supplied by you. Where you supply data relating to other individuals you will be deemed to have obtained their agreement to this information being released to us.
Nothing in these terms and conditions will reduce your statutory rights relating to faulty or mis-described goods. For further information about your statutory rights please contact your Local Authority Trading Standards Department or Citizens Advice Bureau.
Gabriela Rose Ltd VAT Registration Number is: 128 9754 70